We are open for all your health care needs. Visitor restrictions still apply.

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Visitor Policy

Holy Family Hospital recognizes the important role that visitors play in the care of hospitalized patients. We make every attempt to allow visitors to our campuses in Methuen and Haverhill, without restriction.  You as the patient, and or your designated support person have the right to accept or decline visitors. Visitors may include, but are not limited to, a spouse, a domestic partner (including same sex partner), family members and friends. You may withdraw your consent for visitors at any time during your stay.

Visitors may be limited or restricted only when visitation would interfere with the care of the patient and/or the care of other patients.

Visiting hours at Holy Family Hospital: 

Methuen campus:
M-F: 12P-6P
Sat, Sun and Holiday: 12P-4P
All hours please enter through the Main Lobby

Haverhill campus:
M-F : 12p-6p
Sat Sun and Holiday: 12p-4p

M-F: 12p-4:30p please enter through the main lobby
4:30p-6P please enter through the Emergency Department 
Sat-Sun -Holiday: 12p-4p please enter through the Emergency Department 

The following are examples of circumstances that could result in the hospital imposing restrictions or limiting visitors:

  • A court order limiting or restraining contact
  • Behavior presenting a direct risk or threat to a patient
  • Behavior disruptive of the functioning of the patient care unit
  • Reasonable limitations on the number of visitors at any one time
  • Patient’s risk of infection by a visitor
  • Visitor’s risk of infection by the patient
  • Extraordinary protections because of pandemic or infectious disease outbreak
  • Substance abuse treatment protocols requiring restricted visitation
  • Patient’s need for privacy and rest
  • Need for privacy and rest by another individual(s) sharing the room

Patient Guides

Please ask your nurse or doctor about any visitation restrictions that may apply during your visit. For specific information on visiting hours, please refer to the patient guides.

Holy Family Hospital - Methuen & Haverhill Patient Guide: English-Spanish