January 7, 2021

Holy Family Hospital Receives an ‘A’ for Patient Safety and “Top General Hospital” Designation for the Fall 2020 Leapfrog Hospital Safety Grade, Despite Challenges of COVID-19 Pandemic

Leapfrog Logo

Recognition Demonstrates Steward Health Care’s Unwavering Commitment to Best-in-Class Care and Exceptional Patient Experience

Haverhill, MA December 21, 2020 – Holy Family Hospital, a Steward family hospital, was awarded an ‘A’, and the “Top General Hospital” designation for achieving the highest national standards in patient safety from The Leapfrog Group’s Fall 2020 Hospital Safety Grades. The designation recognizes Holy Family’s efforts in protecting patients from harm and providing safer health care. Holy Family Hospital is part of Steward Health Care – the largest private, tax paying physician-led health care network in the United States – which leverages technology, innovation and care coordination to provide the highest quality care and safety in communities where patients live.

Holy Family is one of only two community hospitals in Massachusetts, and one of only 29 in the nation to be awarded the elite “Top General Hospital” designation. The designation is based on hospital performance in clinical areas including preventing infections, reducing unnecessary C-sections, avoiding medication errors, maternity care, and safe surgery.

“This year has been especially challenging for our staff and community, but despite the obstacles of the pandemic, patient safety has remained a top priority. We are honored to see this commitment recognized with this prestigious designation,” said Craig Jesiolowski, President of Holy Family Hospital. “The ‘A’ grade we’ve received from the Leapfrog group, and the elite designation as “Top General Hospital”, reflects our continued investments in patient safety, which ensure patients in our community have access to the best possible care.”

“To be recognized nationally as an ‘A’ hospital is an accomplishment the whole community should take pride in,” said Leah Binder, President and CEO of The Leapfrog Group. “Hospitals that earn an ‘A’ grade are making it a priority to protect patients from preventable medical harm and error. We congratulate hospital leaders, board members, staff, volunteers and clinicians who work so hard to earn this A.”  


Developed under the guidance of a National Expert Panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.


Holy Family Hospital was awarded an ‘A’ grade today, when Leapfrog announced grades for the fall 2020 update.  To see Holy Family Hospital’s full grade details, and to access patient tips for staying safe in the hospital, visit and follow The Leapfrog Group on Twitter and Facebook.


Holy Family Hospital 

Holy Family Hospital, with two campuses in Methuen and Haverhill, is a 320-bed full-service, acute care hospital serving the Merrimack Valley and the cities and towns of Southern New Hampshire. Our Haverhill campus, which features all private inpatient rooms, has received an “A” rating for safety and quality four years running. Our Methuen campus features the Center for Orthopedic Excellence, also a Blue Cross Blue Shield Distinction Center+ for Knee and Hip Replacement; and the Merrimack Valley Heart and vascular Center featuring a 6,000 square foot catheterization lab and the most advanced technology in the region. We have been named one of two “Top Hospitals” in Massachusetts and both campuses offer acute care inpatient medical/surgical units, outpatient and 24/7 emergency services, including eICUs, behavioral health units, and critical care service lines. To learn more, go to

About the Leapfrog Group 

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.